Benchmarking and Evaluation

Benchmarking made simple: a step-by-step guide contains practical material to help get you started, gather the right information, share what you have learned, and use the results to improve your organisation's performance. Written by CES, this high quality 25 page document is free to download now.

Social Enterprise Works offer a free online benchmarking service called 'BenchLearning' that allows you to instantly access your results in the form of graphs and charts in key areas such as HR, finance, customer satisfaction, performance management, stakeholders, equality and diversity and social and environmental impact. There is also an organisational performance diagnosis enabling all staff and volunteers to anonymously feedback their perception of the organisation's performance via an online questionnaire - the accumulated results are provided in a report format that uses a traffic light system to easily identify the organisations perceived strengths and areas for development. To access both of these services visit www.socialenterpriseworks.org/benchmarking.