Referral Contact Information

A list of organisations providing services to support people in Huntingdonshire through the COVID-19 crisis.

This list is designed for use by Recognised Organisations so they can refer members of the public to other services when the Recognised Organisation isn’t able to help directly.

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Shopping

Any shopping requests not being carried out by the Recognised Organisation

Care Network Community Navigator, Huntingdonshire: 01480 423065

Prescriptions

Care Network Rapid Response Service: 01223 714433, 0330 094 5750

Groceries for people unable to pay

Refer to HDC – call 01480 388388 and ask for the Community Development team or complete the online referral form.

Citizens Advice Bureau (CAB) Rural Cambs provides advice for people in financial difficulty. Call 0344 245 1292

Foodbanks based in Godmanchester, Ramsey (01487 812648) and St Neots (01480 475 426). Vouchers aren’t issued directly by the foodbanks but each one can advise on where people can obtain vouchers. Alernatively, contact via the CAB (above).

Referring someone to the NHS volunteers scheme for shielded people

The public can register online here.

Recognised Organisations and Hunts Forum can register people – please contact Keith at Hunts Forum on 07809 214895, keith@huntsforum.org.uk.

 


Transport and errands

Transport to or from hospital (appointments, non-emergencies)

This is being carried out by NHS Responders (GoodSAM) volunteers for people who are shielding and registered with this service. See above for how to register.

Pet walking

The Cinnamon Trust: 01736 757 900 (national number)

Huntingdonshire Community Group: 07935 775016

General support with pets

Wood Green The Animals Charity: 0300 303 9333 ext 1282, community@woodgreen.org.uk

Support in the home

Care Network Help at Home: 01354 694413

 


Crisis support

Medical emergency

Call 999

Suspected COVID-19

Call 111 or visit nhs.uk/coronavirus

Concern about a vulnerable neighbour

Call HDC’s Community Development team (01480 388388), who can support and/or make referrals to other agencies as necessary

Domestic abuse, neglect or other safeguarding concern

999 in emergencies

Cambridgeshire Multi Agency Safeguarding Hub (MASH):

    • Referrals by the public: 0345 045 5203 (8-6pm Monday to Friday), 01733 234 724 (out of hours).
    • Referrals by professionals and Recognised Organisations: more info and referral form here.

Mental health crisis

NHS First Response Service: 111 Option 2 (24/7 service)

Samaritans on 116 123

Other complex social needs

Call HDC’s Community Development team (01480 388388), who can support and/or make referrals to other agencies as necessary.

 


Emotional support

General telephone support / befriending

Care Network (Huntingdonshire Community Navigator): 01480 423065

Age UK: 0300 666 9860, COVID19@AGEUKCAP.ORG.UK

British Red Cross (Peterborough only): 01733 207113, Back-up: 07738 944564

MIND Virtual support groups – various weekly meetings via Zoom

Qwell – an online support and wellbeing community: www.qwell.io

Bereavement Support

CRUSE Bereavement Care: 0808 808 1677

Extensive list of Cambridgeshire bereavement support services here.

Counselling

(support from a trained therapist for conditions such as depression, anxiety, eating disorder, difficult life circumstances and difficult emotions)

CPSL MIND offers a range of services, including:

    • Lifeline – a phone helpline: 0808 808 2121 (Mon-Fri, 9am-2pm)
    • Counselling service – refer (inc self-referrals) online here
    • Cognitive Behavioural Therapy (CBT) service – refer (inc self-referrals) online here
    • General enquiries: 0300 303 4363 (Mon – Fri 9:30am-5:30pm), enquiries@cpslmind.org.uk

Counselling may also be available via a GP

Counselling – children

Centre 33 (13-25yrs): 0333 414 1809

Young People’s Counselling Service (11-19yrs): 0800 634 4395

YoungMinds: advice for young people, parents and schools.
YoungMinds Crisis Messenger: text YM to 85258.
Parents’ helpline: 0808 802 5544

Self-confidence training

Illuminate runs a Confidence for Change course to help people get closer to work, volunteering and managing anxiety and mental health. They are looking to move to an online delivery model.

 


Financial support

 Debt advice

Huntingdon Area Money Advice Call 01480 418 866 or email help@huntsmoneyadvice.co.uk

The Bridge Debt Advice (St Ives – serving Huntingdon, Godmanchester, Fenstanton, Somersham and St Ives) Call 01480 498802.

Beacon Money Advice (Bluntisham) Call 01480 498802 or 07500 479160 or email bmac@bluntishambaptist.org

Love’s Farm Community Money Advice St Neots Call 01480 260234 or email moneyadvice@lovesfarmchurch.com

Citizens Advice Bureau (CAB) Rural Cambs provides advice for people in financial difficulty. Call 0344 245 1292.

Foodbanks

Foodbanks based in Godmanchester, Ramsey (01487 812648) and St Neots (01480 475 426). Vouchers aren’t issued directly by the foodbanks but each one can advise on where people can obtain vouchers. Alernatively, contact via the CAB (above).

Scams

To report a scam or suspicious activity: Call Action Fraud on 0300 123 2040

Citizens Advice consumer helpline: 0808 223 1133

Friends Against Scams – for general advice to increase awareness

 


Long-term health conditions

Support for carers

Carers UK – coronavirus guidance

Alcohol & drug dependencies

Change Grow Live 0300 555 0101

The Sun Network can signpost to other services. 07712 358 172 (call, text or WhatsApp), enquiries@sunnetwork.org.uk

Diabetes

Diabetes UK 0345 123 2399

Alzheimer’s

Alzheimer’s Society (Peterborough): 01223 813894 ext 3295, Mobile: 0759 0418 531

Hearing impairment

Cambridgeshire Hearing Help: 01223 416141, enquiries@cambridgeshirehearinghelp.org.uk

Sight impairment

Hunts Blind: 01480 453438 (Mon-Fri 10am-3pm)

Mental health

CPSL MIND offers a range of services, including:

    • Lifeline – a phone helpline: 0808 808 2121 (Mon-Fri, 9am-2pm)
    • Counselling service – refer (inc self-referrals) online here
    • Cognitive Behavioural Therapy (CBT) service – refer (inc self-referrals) online here
    • General enquiries: 0300 303 4363 (Mon – Fri 9:30am-5:30pm), enquiries@cpslmind.org.uk

Counselling may also be available via a GP

 


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